Anonymous
map-marker Charlotte, North Carolina

Non delivery of magazines

I ordered a subscription to American Cheerleader magazine for my niece who is a high school cheerleader. She has not received it. I have tried to call and just get a busy signal. I expect someone to help me with it. My name is Judith Roe, 910-424-****, cell phone. 910-818-****. I NEED HELP!
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User's recommendation: Do not order. You will lose your money.

Mary B Mhk

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Didn't order

Getting a magazine I didnt order and have no interest in receiving way past the age and styles shown why are you sending me something I did not order?
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Preferred solution: Take me off your list and don't chare me

Mary B Mhk

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Received magazine I did not order, have no interest in it do not want it cancel the subscription

Can't call no phone number available CANCEL THE SUBSCRIPTION call me at 719 574 **** why did you send me a copy if I did not order it? I have no interest in your magazine way past the age of all the styles shown.
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Lisa G Qaj

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Verified Reviewer
| map-marker Roswell, Georgia

Living Magazine

I received Living magazine and I did not order it. I do not want to be charged for this subscription. Lisa Guthrie
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Troilynn S

Please cancel my subscription to People.com

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It seems like a scam not to be provided a phone number to cancel something that can not be paid for. My sibscription was a gift. And i have to jump through hoops just to get it canceled. Thats not right. I do love the magazines.
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Cons:
  • Difficulty in contacting them

Preferred solution: Let the company propose a solution

Anonymous
map-marker Idaho Falls, Idaho

Anonymous Subscription.

The subscription was cancelled. I am pleased with results. Thank You very much for your assistance in resolving the issue.
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Anonymous
map-marker Vancouver, Washington

COMPLAINT

Please stop sending me magazines that I never ordered.I will not pay you any moneies as I NEVER ORDERED THEM.
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Anonymous
map-marker Bozeman, Montana

Waiting for my subscription

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I recieved a note from value mag. They said they will refund my payment for Model Airplane News which they advertised but never started the subscription that was paid to paypal
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User's recommendation: Don't use valuemag

Anonymous
map-marker Bozeman, Montana

Waiting for my subscription

Nothing has happened....I requested a refund, no response..
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Cathy P Bvl

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Verified Reviewer

Mag points

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As of August 8th 2020, I have not received my magpoints. When I log in into my account, I receive five Points a day. I want to know the reason this has stopped. Value mags contacted me on August 16th 2020 giving me a ticket number for my account. I have not heard from them yet.
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Cons:
  • Difficulty in contacting them

Preferred solution: Let the company propose a solution

Anonymous
map-marker Tewksbury, Massachusetts

Wine spector mags in mail

i am recieving wine spector mags in mail i never ordered them and i do not want them being mailed to this address i better not be being billed for them
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Janice G Mxh

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Verified Reviewer

Complaint

Sending me multiple magazines that I never subscribed to.Customer Service phone has out going message stating representatives not available. Website doesn't provide customer service link.
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Cons:
  • Want to know who put in free subscription
  • Unwanted mags
  • Scam marketing deceptive advertising unwanted magazines

Preferred solution: cancel all subscriptions

User's recommendation: I never was a customer nor order anything

Sue C Lht

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Verified Reviewer

Didn't Receive Subscription

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I have been receiving magazines from Valuemags for years at no cost. In Sept. 2019 I ordered People Magazine, even got a confirmation from Valumags. Still haven't received any. Tried to contact company, they won't answer phone, sent e-mails that come back to me. What the hell-are they now out of business or what??
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Booneville, Mississippi

Have not got my magazines I ordered

I've been waiting for months for my first issue of people magazine. I finally called people costumer service they said I'm supposed to get my first issue in June but I'm not counting on it. I was also told to call valuemags but I could not get ahold of anyone.
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Michele b Vlj
map-marker Tampa, Florida

I have not got my magazines

I have sent 4 support tickets no one has replied back I am very pissed off customer I ordered magazines back in November and when I call number it donโ€™t work I want my money back
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Faye S Mqz

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Verified Reviewer

Value Mags is a Scam Company

They keep sending me magazines that I did not order. I have called them every day for 5 days and get a different message why they are not answering the phones. Message tells me to go to they Website to leave a message. But first you have to sign in. Well how can i sign in an account i never created to begin with. SCAM Company. I don't even know how they got my Address although that's not hard to get nowadays. I give them a -0 rating
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Reason of review:
Scam Company. Never ordered Magazines

Preferred solution: Change my Credit Card number

About

Summary

ValueMags launched the web site in 1999 and is headquartered in Chicago, Illinois. Its aim is to enable the online ordering and renewing of magazine subscriptions. It is a Better Business Bureau member. On the web site just fixed term magazine subscriptions are available. This means that a customer's subscription is not automatically renewed. An email is simply sent to inform you about the renewal option. On the site customers can find more than 1200 magazine subscriptions, among which only the most popular. the choice at the Valuemagsis very rich Business and Finance, Automotive editions, Revistas en Espanol, periodicals for women and children and many much more.

ValueMags reviews and complaints

ValueMags is ranked 279 out of 2535 in Periodicals & Publishing category

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